Try Your Rug Pads for Free

I often refer to my staff for various ideas by asking them questions to hear what they have to say, I recently wanted to know their feeling on their online shopping experiences and what they value most about it. The popular answer was that they like knowing that they can buy an item, get free shipping and, if necessary, be able to return it at no cost to them.

It’s that time of year when we review our store policies for possible updates and revisions and our Return Policy is one that stands out in my head. With a mix of both male and female employees of various ages, I would say my staff serves as a pretty good test market in regards to the likes and dislikes of various online consumers. So, when I asked them to come out and tell me what’s most important to them with the stores they buy from, one popular answer is the ability to be able to return anything they buy. Hence, the latest revision to the Rug Pad Corner Return Policy.

I have always believed that customers should have ample time to return an item they purchased, so we offer a very liberal 30 day return policy. And, since customers should not be penalized for returns, Rug Pad Corner has never, and currently does not, charge a re-stocking fee. So, your return entitles you to a full item refund. Top this with the fact that we will pay for your return shipping, and I would say shopping at Rug Pad Corner is pretty stress-free. But, there is one stipulation until now – Custom cut rug pads are not returnable. Since a large part of our orders are custom cut, the fact that custom rug pads are exempt from our return policy actually affects the majority of our customers and orders. So, it only seems logical to erase this part of our policy to now include free returns on ANY item ordered from us.

I love shopping Zappos at www.zappos.com. I first started buying my shoes on this great web site and my buying habits adapted to the store’s offerings throughout recent years. I am now able to buy all types of clothing, as well as shoes, and the best thing about shopping here is their return policy. I am able to return anything I buy from Zappos and never worry about cost of shipping. Based on the comfort and security I feel with Zappos, it is the first store I visit online when I need something and it it’s not there, then I go somewhere else. I know how great and secure I feel with this store and this is the feeling I want for all of our customers, regardless of whether or not they ordered a standard or custom rug pad.

Effective immediately, Rug Pad Corner accepts returns on all custom rug pads, making returns 100% hassle-free. When you consider the facts such as all orders ship free and that we offer free return shipping on any item, then there truly is no risk to buying your rug pad with us, hence the statement “Try Your Rug Pads for Free” – You literally have 30 days to try any rug pad you purchase and if for any reason you need to return, you can with full refund and no return fees! Some have asked me whether or not this policy causes us to lose money and my answer is no – Since we offer highest quality rug pads safe for all floors and meant to last 15-20 years, our return rate is the lowest online, currently less than one percent. So, there really is no harm to our business when we pay for your return shipping.

So, when shopping for your next rug pad, which you need if you have an area rug, consider the stress-free, hassle-free and convenient shopping experience that we offer you at Rug Pad Corner, rugpadcorner.com. Choose your rug pad, enter your rug size so that we may cut it to the proper size and proceed to checkout – The shipping is on us and, in the event you need to return the pad,  just let us know and we’ll email you a pre-paid return label at no cost to you. At Rug Pad Corner, come in and try your rug pad on us, literally, for thirty days.